Initial commit: VKUS vitrina MVP (frontend + backend).

Co-authored-by: Cursor <cursoragent@cursor.com>

backend/app/models.py

@@ -0,0 +1,138 @@
+from typing import Literal, Optional
+
+from pydantic import BaseModel, ConfigDict, Field
+from pydantic.alias_generators import to_camel
+
+
+class CamelModel(BaseModel):
+    model_config = ConfigDict(
+        alias_generator=to_camel,
+        populate_by_name=True,
+        serialize_by_alias=True,
+    )
+
+
+class Source(CamelModel):
+    title: str
+    url: Optional[str] = None
+
+
+class ColleagueCase(CamelModel):
+    summary: str
+    outcome: str
+
+
+class TicketDraft(CamelModel):
+    title: str
+    description: str
+    system: str
+    priority: str
+
+
+class ResponsePackage(CamelModel):
+    recommendation: str = ""
+    steps: list[str] = Field(default_factory=list)
+    sources: list[Source] = Field(default_factory=list)
+    colleague_cases: Optional[list[ColleagueCase]] = None
+    warning: Optional[str] = None
+    why_suggested: Optional[str] = None
+    ticket_draft: Optional[TicketDraft] = None
+    confidence: float = 0
+    system: Optional[str] = None
+
+
+class AssistantResult(CamelModel):
+    text: str
+    package: Optional[ResponsePackage] = None
+    is_simple: bool = False
+    needs_clarification: bool = False
+    create_ticket: bool = False
+
+
+class ConversationTurn(CamelModel):
+    role: Literal["user", "assistant"]
+    text: str
+
+
+class ChatRequest(CamelModel):
+    message: str
+    is_first_message: bool = False
+    conversation: list[ConversationTurn] = Field(default_factory=list)
+
+
+class FeedbackRequest(CamelModel):
+    message_id: str
+    helped: bool
+    query: str = ""
+    system: Optional[str] = None
+    confidence: float = 0
+
+
+class AnalyticsSummary(CamelModel):
+    total_feedback: int
+    helped_count: int
+    not_helped_count: int
+    deflection_rate: float
+
+
+class NotificationItem(CamelModel):
+    id: str
+    title: str
+    text: str
+    created_at: str
+    read: bool = False
+    link_tab: Optional[Literal["vitrina", "appeals", "catalog"]] = None
+
+
+class UserProfile(CamelModel):
+    first_name: str
+    patronymic: str
+    last_name: str
+    position: str
+    department: str
+
+
+class AppealComment(CamelModel):
+    id: str
+    author: str
+    text: str
+    date: str
+    is_support: bool
+
+
+AppealStatus = Literal["new", "in_progress", "waiting", "resolved", "closed"]
+AppealPriority = Literal["critical", "high", "medium", "low"]
+
+
+class Appeal(CamelModel):
+    id: str
+    number: str
+    title: str
+    system: str
+    status: AppealStatus
+    status_label: str
+    next_step: str
+    priority: AppealPriority
+    priority_label: str
+    created_at: str
+    updated_at: str
+    assignee: Optional[str] = None
+    description: str
+    resolution: Optional[str] = None
+    comments: list[AppealComment] = Field(default_factory=list)
+
+
+class CreateAppealRequest(CamelModel):
+    title: str
+    description: str
+    system: str
+    priority: str = "Средний"
+
+
+class ServiceItem(CamelModel):
+    id: str
+    title: str
+    category: str
+    system: str
+    description: str
+    sla: str