Initial commit: VKUS vitrina MVP (frontend + backend).
Co-authored-by: Cursor <cursoragent@cursor.com>
This commit is contained in:
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"""Оркестрация временного локального RAG и сборки ответа."""
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from __future__ import annotations
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import re
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from typing import TYPE_CHECKING
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from app.config import settings
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from app.data.knowledge_base import get_colleague_cases_for_system
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from app.models import ColleagueCase, ResponsePackage, Source
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from app.package_builder import (
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build_warning,
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build_why_suggested,
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ensure_escalation_draft,
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enrich_ticket_draft,
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)
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from app.rag.indexer import LocalRagIndex, SearchHit, detect_system_from_text
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if TYPE_CHECKING:
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from app.llm.client import LlmClient
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_index: LocalRagIndex | None = None
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def get_index() -> LocalRagIndex:
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global _index
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if _index is None:
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_index = LocalRagIndex()
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return _index
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def init_local_rag() -> dict[str, object]:
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"""Построить индекс при старте backend."""
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index = get_index()
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if not settings.rag_local_enabled or settings.rag_mode != "local":
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return {"enabled": False, "chunks": 0, "mode": settings.rag_mode}
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count = index.build(settings.rag_documents_path, chunk_size=settings.rag_chunk_size)
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return {
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"enabled": True,
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"mode": "local",
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"chunks": count,
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"documents_path": str(settings.rag_documents_path),
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}
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def search_documents(query: str) -> list[SearchHit]:
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if not settings.rag_local_enabled or settings.rag_mode != "local":
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return []
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index = get_index()
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if not index.is_ready:
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init_local_rag()
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return index.search(query, top_k=settings.rag_top_k, min_score=settings.rag_min_score)
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def score_to_confidence(score: float) -> int:
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"""Нормализация cosine similarity в проценты уверенности."""
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return min(95, max(35, int(score * 120)))
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def build_package_from_hits(
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query: str,
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hits: list[SearchHit],
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*,
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system: str | None = None,
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conversation: list[dict[str, str]] | None = None,
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) -> ResponsePackage | None:
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if not hits:
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return None
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top = hits[0]
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confidence = score_to_confidence(top.score)
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resolved_system = system or top.chunk.system or detect_system_from_text(query) or "Общее"
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recommendation = _extract_recommendation(top.chunk.text)
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steps = _extract_steps(top.chunk.text, hits)
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sources = _unique_sources(hits)
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colleague_cases = [
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ColleagueCase.model_validate(case) for case in get_colleague_cases_for_system(resolved_system)
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]
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priority = "Средний" if confidence >= settings.confidence_threshold else "Высокий"
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warning = build_warning(recommendation, colleague_cases) if colleague_cases else None
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why_suggested = build_why_suggested(
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system=resolved_system,
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sources=sources,
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confidence=confidence,
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source_title=top.chunk.source_title,
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)
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package = ResponsePackage(
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recommendation=recommendation,
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steps=steps,
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sources=sources,
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colleague_cases=colleague_cases or None,
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warning=warning,
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why_suggested=why_suggested,
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confidence=confidence,
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system=resolved_system,
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ticket_draft=enrich_ticket_draft(
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query,
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resolved_system,
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priority,
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conversation=conversation,
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sources=sources,
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colleague_cases=colleague_cases,
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recommendation=recommendation,
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),
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)
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return ensure_escalation_draft(package, query, conversation=conversation)
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def build_package_with_llm(
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query: str,
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hits: list[SearchHit],
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llm_client: "LlmClient",
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greeting: str,
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*,
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system: str | None = None,
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conversation: list[dict[str, str]] | None = None,
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) -> tuple[str, ResponsePackage] | None:
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context = "\n\n---\n\n".join(
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f"[{h.chunk.source_title}]\n{h.chunk.text}" for h in hits[: settings.rag_top_k]
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)
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llm_text = llm_client.generate_with_context(query, context)
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if not llm_text:
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return None
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package = build_package_from_hits(query, hits, system=system, conversation=conversation)
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if package is None:
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return None
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package.recommendation = llm_text
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if package.colleague_cases:
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package.warning = build_warning(llm_text, package.colleague_cases)
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if package.ticket_draft:
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package.ticket_draft = enrich_ticket_draft(
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query,
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package.system or system or "Общее",
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package.ticket_draft.priority,
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conversation=conversation,
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sources=package.sources,
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colleague_cases=package.colleague_cases,
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recommendation=llm_text,
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)
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package = ensure_escalation_draft(package, query, conversation=conversation)
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threshold = settings.confidence_threshold
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intro = (
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f"{greeting}нашёл материалы в инструкциях и подготовил ответ:"
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if package.confidence >= threshold
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else (
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f"{greeting}уверенность ниже {threshold}% — ответ может быть неполным. "
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"Подготовил черновик заявки, его можно сразу отправить в поддержку:"
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)
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)
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return intro, package
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def _extract_recommendation(text: str) -> str:
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lines = [ln.strip() for ln in text.splitlines() if ln.strip()]
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if not lines:
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return text[:400]
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# Первая содержательная строка или абзац
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paragraph = lines[0]
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if len(paragraph) < 80 and len(lines) > 1:
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paragraph = f"{paragraph} {lines[1]}"
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return paragraph[:500]
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def _extract_steps(text: str, hits: list[SearchHit]) -> list[str]:
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steps: list[str] = []
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combined = "\n".join(h.chunk.text for h in hits[:3])
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for line in combined.splitlines():
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line = line.strip()
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if not line:
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continue
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if re.match(r"^(\d+[\.\)]|[-•*])\s+", line):
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steps.append(re.sub(r"^(\d+[\.\)]|[-•*])\s+", "", line))
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elif "http" in line.lower() or line.lower().startswith("откройте"):
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steps.append(line)
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if len(steps) >= 6:
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break
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if not steps:
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for line in combined.splitlines():
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line = line.strip()
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if len(line) > 20:
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steps.append(line)
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if len(steps) >= 4:
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break
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return steps[:6]
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def _unique_sources(hits: list[SearchHit]) -> list[Source]:
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seen: set[str] = set()
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sources: list[Source] = []
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for hit in hits:
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key = hit.chunk.source_path
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if key in seen:
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continue
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seen.add(key)
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sources.append(Source(title=hit.chunk.source_title, url=None))
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if len(sources) >= 4:
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break
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return sources
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