Initial commit: VKUS vitrina MVP (frontend + backend).

Co-authored-by: Cursor <cursoragent@cursor.com>

backend/app/store.py

@@ -0,0 +1,46 @@
+import random
+from datetime import datetime, timezone
+
+from app.data.mock_data import seed_appeals
+from app.models import Appeal, CreateAppealRequest
+
+PRIORITY_MAP = {
+    "Критический": ("critical", "Критический"),
+    "Высокий": ("high", "Высокий"),
+    "Средний": ("medium", "Средний"),
+    "Низкий": ("low", "Низкий"),
+}
+
+
+class AppealStore:
+    def __init__(self) -> None:
+        self._appeals: list[Appeal] = seed_appeals()
+
+    def list_all(self) -> list[Appeal]:
+        return sorted(self._appeals, key=lambda a: a.updated_at, reverse=True)
+
+    def create(self, request: CreateAppealRequest) -> Appeal:
+        priority_key, priority_label = PRIORITY_MAP.get(request.priority, ("medium", "Средний"))
+        now = datetime.now(timezone.utc).strftime("%Y-%m-%dT%H:%M:%S")
+        number = f"INC-2026-{random.randint(1000, 9999)}"
+
+        appeal = Appeal(
+            id=f"new-{int(datetime.now(timezone.utc).timestamp() * 1000)}",
+            number=number,
+            title=request.title,
+            system=request.system,
+            status="new",
+            status_label="Новое обращение",
+            next_step="Обращение в очереди на назначение исполнителя",
+            priority=priority_key,  # type: ignore[arg-type]
+            priority_label=priority_label,
+            created_at=now,
+            updated_at=now,
+            description=request.description,
+            comments=[],
+        )
+        self._appeals.insert(0, appeal)
+        return appeal
+
+
+appeal_store = AppealStore()